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ABOUT AMERICAS 1st CHOICE HOME CLUB
One of the most famous and renowned home warranty companies in the home industry market, AFC Home Club has garnered a lot of attention with its reputation and service plans. So, if you are someone looking forward to buy a home warranty service for your new house or a property that you are selling, we suggest that you look into this review before making your choice.
| Effective In | 31 days |
| Hours | 24/7 |
| State Coverage | 46 States except: SC, HI and NV |
| Cancellation | $75 |
| Basic Plan | $450 |
| Deductible | $75 – $125 |
| Limits | $125 – $2,000 |
| Special Deal | Save up to 150$ + 2 months free |
Americas 1st Choice Home Club – At A Glance
- Company name: CRAST Inc
- Established in: 2009
- Service Fee: $75 to $125 depending on the service plan you choose.
- States Covered: Covers every state in USA including Virginia, North Carolina, Washington and Texas. It doesn’t cover the states of South Carolina, California, Nevada and Hawaii.
Accessibility
How to reach out to your home warranty company during an emergency is the first and foremost concern of any customer. AFC Home Club is an easy to access company in comparison to some of its other competitors. The company can be reached out via their online contact form and also their Facebook account. AFC Home Club’s customer service representatives reach out to all their customers through their messenger. You can also contact them using their phone number: 1-855-972-7736 to log a complaint or ask for a technician.
Like all other home warranty companies, AFC Home Club also accepts claims from their customers at all times. Being one of the topmost home warranty companies in the country, AFC Home Club makes it a point to reach out to their customers and answer their concerns. The company’s customer service is accessible all 24 hours in a day, 7 days a week. Your claims will be checked and repaired within just 2 business days or a maximum of 4 days during the weekend. The company also offers you an emergency service which can help you get your appliance or system checked and repaired immediately.
What Appliances And Systems Does Americas First Choice Home Club Cover?
According to a survey, almost 40% of adults in America do not have enough finances to pay for an emergency $400 expense on one of your home systems or appliances. In such situations, home warranty companies such as AFC Home Club prove to be a boon to homeowners that greatly help in protecting your home appliances as systems. With the help of a home warranty company, you can not only get your basic appliances cured, but also add extra coverage to some of your additional appliances such as septic system, extra refrigerators, etc.
Pros
- Covers 43 states across USA
- Provides you the option to choose your own technician.
- Under their Combo Plan, Amazon covers certain items that otherwise cost extra
- Doesn’t include any charge caps for appliances or a higher charge limit on the HVAC system.
Cons
- Higher contract cancellation fee
- Higher fee for transferring contract
- Doesn’t offer coverage for pre-existing conditions
| ITEM | TOTAL PLAN | BASIC PLAN |
| Water Heater |  | |
| Air Conditioning | | |
| Garbage Disposal | | |
| Garage Door Opener | | |
| Dishwasher | | |
| Clothes Dryer | | |
| Clothes Washer | | |
| Refrigerator | | |
| Oven/Cooktop/Range | | |
| Ductwork | | |
| Electrical System | | |
| Plumbing | | |
| Plumbing Stoppage | | |
| Heating System | | |
| Ceiling Fans | | |
| Built-In Microwave | | |
| Whirlpool Bathtub | | |
| Deductible Fee | $75 | $75 |
| Average Yearly Cost | $450 | $370 |
Americas 1st Choice Home Club – Plans and Coverage
AFC Home Club offers 3 classic home warranty plans to their customers, with each of them offering better coverage at a better price. These plans are:
America’s First Choice Silver Plan
The most affordable plan offered to you by AFC Home Club, the silver plan covers all repairing services related to all your major home appliances present in your home.
- Refrigerator
- Oven/ Stove/ Cooktop range
- Dishwasher
- Water Heater
- Clothes Washer and Dryer
- Garage Door Opener
- Garbage Disposal
America’s First Choice Gold Plan
A little upgraded version of the silver plan, the AFC Home Club Gold plan covers the major home systems in your house. And it is definitely a worthwhile upgrade for people who are looking forward to such coverage plans.
- Electrical
- Home plumbing system
- Central air conditioning system
- Heating systems
- Ductwork
America’s First Choice Platinum Plan
The platinum plan offered by AFC Home Club is a further upgraded version of the previous gold plan. This plan includes a few more items in your coverage, including:
- Ice maker
- Faucets
- Plumbing Stoppages
- Built-in microwave
America’s First Choice Systems Plan
If you are one of those customers who doesn’t need a home warranty coverage for appliances, then AFC Home Club’s system plan is the best solution for you. The plan covers
- Water heater
- Electrical system
- Plumbing System
- Heating and Air Conditioning Systems
Note: Each of these home warranty plans can be customized based on your needs.
Optional Add-ons
The home warranty plans offered by AFC Home Club cover almost every important home appliance and system in your house. However, if you want to cover a few additional systems and appliances in your house, then AFC Home Club offers you optional add-ons that you may add to your chosen home warranty plan against an additional monthly fee. Optional add-ons include-
- Swimming pool
- Spa
- Sump Pump
- Tankless Water Heater
- Septic System
- Hot Water Dispenser
- Stand-Alone Freezer
Once you have chosen the ideal home warranty plan, all you need to do is sign the contract. However, it is important that you read the terms and conditions carefully before signing your contract. Also, it takes 31 days for your home warranty plan to be activated. So, if anything breaks during this time period, it will not be covered under your home warranty plan. However, you can always make a claim once your plan has activated.
Similar to some of the other home warranty companies, AFC Home Club allows their customers to submit their claim in 1 day. While there are a few other home warranty companies that gives 3 days to their customers to submit their claim.
Once you sign your contract with AFC Home Club, your contract will not be effective immediately. Instead, you will have to wait for a long period of 31 days to get your contract effective. Hence, if any appliance or a system breaksdown in this waiting period, it will not be covered under your warranty plan by the company. Also, if you face an issue with a repaired or replaced item, you have nothing to worry about. AFC Home Club offers you a workmanship guarantee of 3 years while most of the other companies provide you with only a 30 to 60 days guarantee on their workmanship. This makes AFC Home Club the only company to offer such a long guarantee in the entire industry.
For the best home warranty plan, here are 4 points that you must always follow before signing your contract.
- Make sure all your appliances are in a proper functioning condition during the period when you are applying for a home warranty. This is a basic requirement in all the home warranty companies.
- Appliances or systems with a defect will not be covered by AFC Home Club.
- For any pre-existing condition in any of your appliances or home systems, AFC Home Club will not provide you any coverage.
- Home systems or appliances that are still covered by their manufacturer’s guarantee, will not be covered under your home warranty plan.
However, if you are somehow not satisfied with their services and wish to discontinue with their contract, you can also choose to cancel your contract with them. AFC Home Club offers you 30 days contract cancellation period.
Price
Compared to all other home warranty plans available in the market, AFC Home Club offers home warranty offers at a fairly good reasonable rate. The cheapest home warranty plan offered by AFC, the silver appliance plan, costs around $450 annually. It offers you coverage for 9 systems such as air conditioning system, heating system, electric or gas water heater, and more. Similarly, the silver appliance plan covers all basic home appliances at $450 annually. However, the platinum combo plan will cost you $625 while the Gold Combo plan will cost you $550 each year.
Service Fees
AFC Home Club offers you 24/7 customer service for all your home warranty needs. And to make sure that your claims are answered perfectly, the company charges you $75 as a service call fee.
User Reviews
AFC Home Club has built itself as a strong and successful home warranty company over the past few years. No wonder it has received great appreciation from its customers and also a huge list of followers. We checked the customer reviews for AFC Home Club from the popular consumer sites and found that most of the reviews were related to the plumbing system, air conditioner, heating system and a few home appliances. The reviews were mostly positive, appreciating the company’s professionalism and good work. Also there were a few reviews that complained about the company’s claim denials, problem with the customer support system and complicated terms & conditions.
Trustworthiness
America’s First Choice Home Club has been in the home warrant business for almost a decade now. With its years of experience and growing customer network, the company has created a very reputed position in the market along with its competitors. In fact, according to the data of BBB, AFC Home Club has solved almost 184 complaints over the past 3 years. No wonder it has more than 65% positive reviews in most of the major customer reviewing platforms. So yes, America’s First Choice Home Club is definitely one of the most trusted home warranty companies in the market.
Market Comparison
Americas 1st Choice Home Club Vs American Home Shield
American Home Shield is one of the most popular home warranty companies in America. It is known widely for its flexible plans, professional repairing services and client support. These services are almost similar to that offered by AFC Home club. The only place where they differ is their policy to choose a technician for the repairing. AFC Home Club allows its customers to choose a professional technician of their choice for repairing their systems or appliances, while American Home Shield doesn’t offer this service to their customers.
How Does America’s First Choice Home Club Compare?
| Feature | Choice Home Warranty | Home Shield | AFC |
| Annual Premium | $479-$624 | Varies | Varies $395 |
| Number of contractors | No Data | 15,000+ | Wide Network, Can Use In-Network Or Out Of Network Contractors |
| Home Inspection Required | No | No | No |
| 24/7 Claims | Yes | Yes | Yes |
| Workmanship Guarantee | 30 days | 60 days | Lifetime |
| BBB Accreditation | B- (Not Accredited) | B (Accredited) | B (Accredited) |
Bottom Line
With a proper first hand review of AFC Home Club’s services, home warranty plans and coverage, there is absolutely no doubt that the company is surely one of the top runners in the industry. Although a comparatively new company, AFC Home club has earned itself quite a reputation amongst its followers.
What makes the company stand apart from the others is the number of home warranty plans that it offers to its customers. The plans are designed to help their customers get the coverage that they are looking for! Their silver plan covers majority of the appliances, while the Gold plan covers both, major appliances as well as all major home systems.
Cost-wise, the company is reasonable and offers the best home warranty services to their customers, thus making it easier for them to protect their home against all appliance and system breakdowns.
